Compaq Presario CQ43 Drivers for Windows 7 & 8 (32-bit & 64-bit) – Official Guide

Compaq Presario CQ43 Laptop Drivers for Windows

The Compaq Presario CQ43 still runs well on Windows 7 and Windows 8 when the right drivers are installed. After a clean OS install, missing drivers usually cause no sound, no Wi-Fi, a basic display adapter, or a touchpad with no gestures.

All download buttons below point to HP’s official Softpaq repository (ftp.hp.com). Install only the graphics and wireless packages that match the hardware in your unit.

Important: The CQ43 family shipped with several configurations — Intel HD Graphics or AMD Radeon, and Atheros / Broadcom / Ralink / Realtek wireless modules. Check Device Manager before installing a graphics or Wi-Fi package. Do not install every network driver on the list.

Compaq Presario CQ43 Hardware Overview

Processor Intel Pentium / Core i3 / i5 or AMD E-Series (varies by SKU)
Chipset Intel HM65 / HM55 or equivalent
Graphics Intel HD Graphics or AMD Radeon HD 63xx (switchable on some units)
Display 14.0″ HD LED BrightView (1366 × 768)
Audio Realtek HD Audio + Altec Lansing speakers
LAN Realtek 10/100 Ethernet
Wireless Atheros, Broadcom, Ralink or Realtek 802.11 b/g/n + Bluetooth options
Touchpad Synaptics multi-gesture

How to Identify Your Exact Hardware

  1. Read the full product name and serial number on the bottom sticker (for example CQ43-300TU).
  2. Open Device Manager and check Display adapters, Network adapters, Sound devices, and Mice and other pointing devices.
  3. Install only the Intel or AMD graphics package, and only the Wi-Fi / Bluetooth package that matches the chip name you see.

Recommended Installation Order

  1. Intel Chipset Installation Utility
  2. Graphics (Intel HD or AMD Radeon — not both unless you have switchable graphics)
  3. Realtek HD Audio
  4. Realtek LAN
  5. Wireless LAN (one vendor only)
  6. Bluetooth (same vendor family as Wi-Fi when possible)
  7. Synaptics TouchPad
  8. Realtek Card Reader
Restart after chipset, graphics, and network drivers. If an installer is blocked, the files are official HP Softpaq .exe packages — temporarily allow them in antivirus if needed.

Windows 7 (64-bit) Drivers

Driver Version Download
Intel Chipset Installation Utility 9.2.0.1015 Download
AMD High-Definition Graphics Driver 8.982.10.2600 Download
Intel HD Graphics Driver (64-bit) 8.15.10.2430 Download
Realtek HD Audio Driver 6.0.1.6461 Download
Synaptics TouchPad Driver 15.3.21.0 Download
Atheros 2011 Wireless LAN Driver 9.20 Download
Atheros Bluetooth Driver 7.4.0.110 Download
Broadcom Bluetooth Software 6.5 Download
Broadcom Wireless LAN Driver 5.100.82.82 Download
Ralink 802.11 b/g/n WiFi Adapter 3.2.5.0 Download
Ralink/Motorola Bluetooth Adapter 3.0.42.298 Download
Realtek LAN Driver 7.42.304.2011 Download
Realtek Motorola BC8 Bluetooth 3.0+HS 3.0.82.298 Download
Realtek RTL8188CE Wireless LAN Driver 1005.22.615.2011 Download
Realtek Card Reader Driver 6.1.7600.77 Download

Windows 7 (32-bit) Drivers

Driver Version Download
Intel Chipset Installation Utility 9.2.0.1015 Download
AMD High-Definition Graphics Driver 8.982.10.2600 Download
Intel HD Graphics Driver (32-bit) 8.15.10.2430 Download
Realtek HD Audio Driver 6.0.1.6461 Download
Synaptics TouchPad Driver 15.3.21.0 Download
Atheros 2011 Wireless LAN Driver 9.20 Download
Atheros Bluetooth Driver 7.4.0.110 Download
Broadcom Bluetooth Software 6.5 Download
Broadcom Wireless LAN Driver 5.100.82.82 Download
Ralink 802.11 b/g/n WiFi Adapter 3.2.5.0 Download
Ralink/Motorola Bluetooth Adapter 3.0.42.298 Download
Realtek LAN Driver 7.42.304.2011 Download
Realtek Motorola BC8 Bluetooth 3.0+HS 3.0.82.298 Download
Realtek RTL8188CE Wireless LAN Driver 1005.22.615.2011 Download
Realtek Card Reader Driver 6.1.7600.77 Download

Windows 8 (64-bit) Drivers

Driver Version Download
Intel Chipset Installation Utility 8.1.0.1263 Download
AMD High-Definition Graphics Driver 9.0.0.0 Download
Intel HD Graphics Driver (64-bit) 9.17.10.2828 Download
Realtek HD Audio Driver 6.0.1.6543 Download
Synaptics TouchPad Driver 15.3.33.0 Download
Broadcom Bluetooth Software 12.0.0.2100 Download
Realtek Card Reader Driver 6.2.9200.28127 Download

Windows 8 (32-bit) Drivers

Driver Version Download
Intel Chipset Installation Utility 8.1.0.1263 Download
AMD High-Definition Graphics Driver 9.0.0.0 Download
Intel HD Graphics Driver (32-bit) 9.17.10.2849 Download
Realtek HD Audio Driver 6.0.1.6543 Download
Synaptics TouchPad Driver 15.3.33.0 Download
Broadcom Bluetooth Software 12.0.0.2100 Download
Realtek Card Reader Driver 6.2.9200.28127 Download
Source: Every file above is an official HP Softpaq from ftp.hp.com. If a link fails, search the same Softpaq ID (for example sp54976) on support.hp.com using your serial number.

How to Download Drivers from Official HP Support

  1. Go to support.hp.com.
  2. Enter the serial number or product number from the bottom sticker (CQ43-xxxx).
  3. Open Drivers and Software, then select Windows 7 or Windows 8 and the correct 32-bit or 64-bit edition.
  4. Download chipset first, then graphics, audio, network, and peripherals.

Common Problems & Fixes

No Wi-Fi after a clean install

Use a LAN cable if needed. In Device Manager, identify Atheros, Broadcom, Ralink, or Realtek RTL8188CE, then install only that wireless package. Installing every WLAN driver on this page can cause conflicts.

No sound

Install the Realtek HD Audio Softpaq for your Windows version and restart.

Wrong resolution or black screen risk

Install Intel HD Graphics if Device Manager shows Intel, or AMD High-Definition Graphics if it shows Radeon. Do not mix them unless your unit has switchable graphics.

Touchpad gestures not working

Install the Synaptics TouchPad driver and restart. The generic Windows mouse driver does not restore multi-finger gestures.

Card reader not detected

Install the Realtek Card Reader driver listed for your Windows version.

Frequently Asked Questions

Are these download links official?

Yes. They point to HP’s Softpaq FTP (ftp.hp.com), the same repository HP uses to host Compaq/HP notebook drivers.

Which Windows versions are covered?

Windows 7 32-bit, Windows 7 64-bit, Windows 8 32-bit, and Windows 8 64-bit. Match both the edition and the architecture of your installation.

Can I use these drivers on Windows 10?

The CQ43 is not officially supported on Windows 10. Some Windows 8 packages may work, but Windows 7 remains the most reliable OS for this hardware.

Why are there so many Wi-Fi and Bluetooth drivers?

HP/Compaq sold the CQ43 with several wireless modules. Install only the vendor that appears in Device Manager (Atheros, Broadcom, Ralink, or Realtek).

Intel or AMD graphics — which one do I install?

Check Display adapters in Device Manager. Intel HD Graphics is common on Pentium/Core models. AMD Radeon HD 63xx appears on discrete or AMD-based SKUs. Installing the wrong GPU driver can fail or cause display problems.

What if a Softpaq link no longer opens?

Search the Softpaq number (sp#####) on support.hp.com, or enter your serial number there and download the replacement package.


Last updated: October 2025 · Compaq Presario CQ43 · Windows 7 & 8 (32-bit / 64-bit) · Official HP Softpaq links retained

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