Toshiba Satellite C40-B (PSCJQC-005006) Drivers for Windows 10 & 8.1 64-bit

Last reviewed: · Applies to: Toshiba (now Dynabook) Satellite C40-B, part number PSCJQC-005006 · Windows 8.1 64-bit and Windows 10 64-bit

Toshiba Satellite C40-B (PSCJQC-005006) Drivers for Windows 10 and 8.1

After a clean Windows install, a reset, or an upgrade, the Toshiba Satellite C40-B (PSCJQC-005006) often comes back with no sound, no Wi-Fi, a stretched low-resolution screen, or a touchpad without gestures. Windows installs generic drivers for some of these parts, but the manufacturer packages are what make everything work properly.

This page collects the official driver packages for this model, explains which ones you actually need (this laptop shipped with different Wi-Fi and Bluetooth chips), and walks through installation and the errors people run into most often. All download buttons point to Toshiba or Dynabook support pages; we do not host or re-pack any files.

1. Check your model and Windows version first

Toshiba sold several C40-B variants, and the driver set depends on the exact configuration. Turn the laptop over and read the label: the part number should read PSCJQC-005006. If yours is different, use the driver page for your own part number instead.

ItemDetails
ModelToshiba Satellite C40-B (now supported under the Dynabook name)
Part numberPSCJQC-005006
Covered hereWindows 8.1 64-bit, Windows 10 64-bit
Main componentsIntel chipset and graphics, Realtek audio and LAN, Wi-Fi/Bluetooth (Atheros, Broadcom or Intel), Synaptics touchpad, Alcor card reader

To confirm your Windows is 64-bit: press Windows + Pause (or open Settings → System → About) and look for System type: 64-bit operating system. A 32-bit driver will not install on 64-bit Windows, and the reverse is also true.

2. Which drivers do you really need?

You do not have to install every file on the list. A practical rule:

  • Always: Intel chipset, Intel display, Realtek audio, Realtek LAN.
  • Only one Wi-Fi package and one Bluetooth package: the ones that match the chip inside your laptop (see section 4).
  • If you use them: Synaptics touchpad (for multi-finger gestures) and the Alcor card reader (for SD cards).
  • Toshiba system driver and Trusted Execution Engine Interface: install after the chipset driver, mainly so Device Manager shows no unknown devices.
Tip: Windows 10 can fetch a basic LAN or Wi-Fi driver through Windows Update. If you have no internet at all after a reinstall, download the LAN and Wi-Fi packages on another computer and copy them over on a USB drive.

3. Driver download list (Windows 8.1 / Windows 10, 64-bit)

Versions below are the ones Toshiba published for this model. The Windows 8.1 packages generally also install on Windows 10; if a Dynabook page lists a newer version for Windows 10, use the newer one.

Chipset and system

DriverVersionSizeDownload
Intel Chipset SW Installation Utility9.4.4.10067.99 MBDynabook page
Intel Trusted Execution Engine Interface1.1.0.106434.39 MBToshiba
Toshiba System Driver1.00.0033–Dynabook page

Graphics

DriverVersionSizeDownload
Intel Display Driver10.18.10.3408148.08 MBToshiba

Audio

DriverVersionSizeDownload
Realtek Audio Driver6.0.1.7173202.21 MBDynabook page

Ethernet (LAN)

DriverVersionSizeDownload
Realtek LAN Driver8.23.1126.20137.91 MBToshiba

Wireless LAN (choose ONE, see section 4)

DriverVersionSizeDownload
Atheros Wireless LAN Driver10.0.0.28541.93 MBToshiba
Broadcom Wireless LAN Driver6.30.223.22726.14 MBDynabook page
Intel Wireless LAN Driver17.0.0.34.s64_wCAT15.73 MBDynabook page

Bluetooth (choose ONE, see section 4)

DriverVersionSizeDownload
Atheros Bluetooth Filter Driver Package8.0.1.318–Dynabook page
Broadcom Bluetooth Filter Driver Package12.0.0.905016.39 MBDynabook page
Intel Bluetooth Filter Driver3.0.1342.28.93 MBDynabook page

Touchpad and card reader

DriverVersionSizeDownload
Synaptics TouchPad Driver18.1.3.0168.30 MBToshiba
Alcor Micro Card Reader Driver2.16.1207.4012723.78 MBToshiba
Broken link? Toshiba moved its support site to Dynabook, so some old direct-download URLs have been retired or redirected. Where possible, the buttons above open an official Dynabook driver page. If a link fails, search the part number at the official page: Dynabook support: Satellite C40-B (PSCJQC-005006), or tell us in the comments which one failed.

4. Wi-Fi and Bluetooth: pick the right vendor

Toshiba fitted different wireless cards to the same C40-B model, which is why three packages are listed for each. Installing the wrong one will simply fail or leave the device unrecognized. To find out which chip you have:

  1. Right-click Start and open Device Manager.
  2. Expand Network adapters (Wi-Fi) or Bluetooth. If the device shows a yellow warning icon under Other devices, use that entry.
  3. Right-click the device → Properties → Details tab → choose Hardware Ids.
  4. Compare the first value with the table below.
VendorWi-Fi hardware ID containsBluetooth hardware ID contains
IntelVEN_8086VID_8087
Atheros (Qualcomm)VEN_168CVID_0CF3
BroadcomVEN_14E4VID_0A5C

Bluetooth modules are usually connected internally over USB, so their IDs start with USB\VID_ rather than PCI\VEN_. Wi-Fi and Bluetooth often come from the same vendor, but not always, so check both separately.

5. How to install (recommended order)

  1. Prepare: create a restore point (search “Create a restore point” in the Start menu) and plug in the charger.
  2. Chipset → restart if asked.
  3. Intel Trusted Execution Engine Interface and Toshiba System Driver.
  4. Intel display driver → restart. Resolution and scaling should now be correct.
  5. Realtek audio and Realtek LAN.
  6. Wi-Fi and Bluetooth (only the vendor you identified in section 4).
  7. Touchpad and card reader.
  8. Restart a final time and open Device Manager: no yellow warning icons should remain.

If a download is a ZIP/RAR, extract it first and run setup.exe. If a package has no installer, use Device Manager → right-click the device → Update driver → Browse my computer for drivers and point to the extracted folder.

Safety check: after downloading an .exe, right-click it → Properties → Digital Signatures. A genuine Toshiba, Intel, Realtek or Synaptics package shows a valid signature. Avoid “driver updater” programs and repackaged downloads from unknown sites.

6. Troubleshooting

The installer says the platform is not supported

Intel’s generic installers often refuse OEM laptops. Use the Toshiba-packaged display driver from the table above rather than the one from Intel’s site.

No sound after installing the Realtek driver

Restart, then right-click the speaker icon → Sounds → Playback and set the Realtek speakers as the default device. If the device list is empty, reinstall the chipset driver first and then the audio driver.

Wi-Fi switch is on but no networks appear

Confirm you installed the package for your own chip (section 4). Also check the keyboard Wi-Fi/airplane-mode key and that WLAN AutoConfig is running in Services.

Screen stuck at a low resolution or looks stretched

Windows is using the Basic Display Adapter. Install the Intel display driver, restart, and then choose the recommended resolution under Settings → System → Display.

Touchpad scrolling or gestures do not work

Install the Synaptics driver, then check Control Panel → Mouse → Device Settings to enable the features you need.

7. Windows support status and Windows 11

The C40-B is a 2014-era laptop. Microsoft ended support for Windows 8.1 on January 10, 2023, and for Windows 10 on October 14, 2025, so neither receives regular security updates any more unless you are enrolled in an extended program. If you keep using this laptop online, be careful with browsing and downloads. Because of the processor requirements, this model most likely cannot be upgraded to Windows 11 through the official route; run Microsoft’s PC Health Check to see your result. Toshiba/Dynabook has not published Windows 11 drivers for it, so some of the packages here may work in compatibility mode, but there is no guarantee.

8. FAQ

Do I need to install all the drivers on this page?

No. Install the essentials (chipset, display, audio, LAN), plus only the Wi-Fi and Bluetooth package that matches your hardware. Touchpad and card reader are optional but recommended.

Can I use these drivers on a 32-bit version of Windows?

No. This list contains 64-bit packages only. Check your system type first (see section 1).

Do the Windows 8.1 drivers work on Windows 10?

In most cases yes, because Toshiba published one 64-bit set for this model. If the installer refuses, try running it in compatibility mode for Windows 8.1 (right-click → Properties → Compatibility).

My part number is not PSCJQC-005006. Can I still use this?

Variants of the C40-B often share drivers, but the wireless chip or graphics may differ. Confirm your hardware IDs before installing, or look up your exact part number on the Dynabook support site.

Where can I find newer versions?

Always check the official Dynabook support page for this model. Notes on how we keep this page updated are in our About and Disclaimer pages.

Related guides

Still stuck after following the steps? Leave a comment with your exact part number, Windows version, and the hardware ID of the device that fails, and we will help you narrow it down.

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